Shipping policy
SHIPPING POLICY
Processing Time All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or public holidays.
Australia-wide Shipping
- Standard Shipping: $10.00 AUD (5-7 business days)
- Express Shipping: $14.00 AUD (2-4 business days)
- Heavy Good Shipping $20.00 AUD (5-7 business days)
- Express Heave Goods Shipping $25.00 AUD (2-4 business days)
- FREE Express Shipping on orders over $150 AUD
Delivery Times Delivery times are estimates and commence from the date of shipping. Delivery times are to be used as a guide only.
Tracking Once dispatched, you'll receive a confirmation email with tracking information.
International Shipping We currently ship within Australia only. For international inquiries, contact elpatronthreads@gmail.com
Shipping Address Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses.
Lost or Damaged Items Contact us immediately at elpatronthreads@gmail.com with your order number.
Last updated: January 2026